MUHAMMAD REHAN RAFIQ ALI

Executed accurate entry and update of customer account data into core banking systems, upholding strict confidentiality standards and ensuring data integrity.

Verified 100% of application documents against source records, ensuring compliant and efficient account processing and reducing discrepancies.

Proactively reviewed and corrected input errors and discrepancies, maintaining clean and reliable digital data files through proficient use of MS Office tools, enhancing data reliability.

Digitized extensive volumes of physical paper documents into structured database systems, creating detailed spreadsheets to improve data accessibility and searchability.

Supported critical international trade operations, contributing to efficient shipping container management and logistics coordination.

Leveraged Climax Software and Portal Novcc to accurately track vessel movements, manage bills of lading (B/L), and maintain comprehensive shipping kits, ensuring smooth operational flow.

Streamlined daily account opening processes for individual and corporate clients, ensuring 100% compliance with regulatory requirements and minimizing processing errors.

Leveraged Core Banking System (CBS) software to accurately update customer profiles, maintain comprehensive transaction logs, and verify application records, enhancing data integrity.

Conducted rigorous data scrutiny to identify and eliminate irregularities, maintaining strict Turnaround Time (TAT) monitoring mechanisms and improving operational efficiency.

Resolved a high volume of customer inquiries and complaints, proactively facilitating follow-ups to achieve and maintain elevated levels of customer satisfaction.

Successfully managed diverse online e-commerce projects for over 100 client groups, encompassing drop shipping, efficient order dispatching, and comprehensive data handling.

Developed compelling product listings, designed and edited product images, and monitored paid promotional campaigns across social media platforms, increasing engagement and conversion rates.

Cultivated and managed personal blogs and social media pages, building an online presence and driving content engagement for various digital initiatives.